Privacy policy

Who we are ?

The-Shelf website (https://the-shelf.be/) and its owner « The Shelf » attach great importance to your right to privacy and only process personal data issued by choice of the user of The Shelf website in full compliance with the General Data Protection Regulation (GDPR).

Information collected

We do not process any personal data on « The Shelf » website. All data is processed by the Elloha website (https://www.elloha.com/). You can find the terms and conditions of the Elloha website here.

Means of communication

We may contact you to inform you about your account, to resolve problems with your account, to resolve a dispute, to collect fees or monies owed, to survey your opinion through surveys or questionnaires, to send updates about our company, or as necessary to contact you to enforce our user agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you by e-mail, telephone, text messages and post.

Use and transmission of your personal data

Any type of personal data and contact information submitted to The Shelf will be used by The Shelf for the purpose of delivering to you or providing to you the products and services you have purchased. Your personal data may also be used for communication purposes by The Shelf. These communications may include the sending of e-mails, promotions or any other information relating to your upcoming or past stay.

This information is also used to fulfill our obligations under contracts we have entered into with you. We may use your information to protect our gite, our customers, our site, and enforcement in accordance with the law.

If you do not wish us to use your information in this way, please let us know by emailing : contact@the-shelf.be

Personal data management

If you no longer wish us to process your data, please contact us at contact@the-shelf.be

Updates to the privacy policy

We reserve the right to change this privacy policy at any time, so please check it frequently. Modifications and clarifications will take effect as soon as they are published on the website.

If we make material changes to this policy, we will notify you here of the updated policy so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it..

Refuse cookies

Site navigation on https://the-shelf.be/ is likely to cause the installation of cookie(s) on the user’s computer.

A cookie is a small file which does not allow the user to be identified, but which records information relating to the navigation of a computer on a site. The data obtained in this way is intended to facilitate subsequent browsing of the site, and is also used to measure visitor numbers.

The User may deactivate the installation of cookie(s) by adjusting the parameters of their browser software.